San Diego Computer Service |
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Our rates are negotiable
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Free Diagnostics
We provide complete computer services. We perform all
kinds of work related to computer technologies: build new
computers, refurbish old systems, clean viruses, build home
and small business networks, design and host web pages and
websites, install wireless Internet, provide classes and
instructions, and, if you don't have Internet, we can give
you access to it. We guarantee our work.
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Free Estimate
At Last, You Can Afford Your Own IT Department. Not a Minute of Downtime.
Anyone who has ever wondered how to stay problem free in
today's Computer–Internet environment will appreciate the
new system that we have developed for our customers. As my
teacher used to say: You want to be healthy — study
health, you want to be rich — study rich. In my words:
You want a computer free of problems — study computers...
Hmm, you may say we've heard that, but really, who has
time to read the manual? We've taken that trouble for you.
The funny thing is, when you buy a car you have to pass the
drivers test and get a license. Then you have operating
costs such as insurance and gasoline, and maintenance costs
for oil changes, air filters, spark plugs, etc… and most
people know the consequences of neglecting any of these
issues. With computers, however, nobody requires you to
have a license. Computer manufacturers make owning a
computer look so easy and people easily fall into that
trap. But today, computers and the Internet are very
complex systems. A computer is like a car or a human body
— it needs maintenance, sort of an oil change, and
tune-ups or annual checkups. If you don't do that, pretty
soon your computer may become ill or unfriendly. To make a
long story short, we have a solution for you.
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Hardware Repair or Replacement
First level. For those who are willing
to learn the basics on how to maintain a computer's health and safely navigate through the
hidden threats of the internet, we developed the BCS #1. We provide instructions
on: virus–free computing, using the internet, setting up home networks, using wireless
Internet, backing up your data, recovering from disasters, and a lot more. The idea
behind it is that if you learn the basics you will have fewer problems — fewer visits to
DLC. It includes our well known services, Complete System Rebuild (FSR) and Remote Problem Resolution (RPR). Basically, you will have a virtual IT department
at your command. The cost is $360/year or $35/month. Pay as you go. Quit any
time — no contract. Residential only. Response time 48 hours.
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Memory updgrade
Virus scan and its physical removal ONLY
$35.00 (one engine) without fine-tuning. Customer will deal with virus consequences. No
guarantee that Windows will be operational.
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Virus Removal
Data Back-up or Recovery
$60.00 for a standard backup. CD or Tape back-ups are available for an additional fee.
Clients requiring backup data away from our office will be charged for media. Your data may
be placed onto a website (FTP) accessible with a password, so you can download it later, at
your convenience.
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Malware, Spyware removal
Cabling
Average cost is $150.00 per cable drop up to 200 ft. This includes all materials needed to go from
the hub to the system (patch panels not included).
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Windows Operational System INSTALL
- In case of:
- Single partition
- And drivers provided
- And NO data recovery or transfer
- Price:
- $45 Windows 95, 98, Millennium
- $60 Windows 2000, XP, 2003, Vista, 7
- In case of:
- HDD re-partitioned
- Or multiple boot
- Or driver research
- Or data recovery & transfer back onto a new system
- Price:
- $90 Windows 95, 98, Millennium
- $120 Windows 2000, XP, 2003, Vista, 7
APPLICATION INSTALL: $25
All Microsoft Windows and Office updates to bring the system current: $35
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Windows Restore/Reinstall
Second Level. For those who don't want to learn anything or
don't care. It's like when your doctor tells you to quit smoking and drinking, or
you'll die, but you continue to enjoy what you've been doing… or a car mechanic
recommends a tire rotation but you don't care about the longevity of your tires and you
continue to drive like it is. For those, we will keep your computer in top-notch
condition. All you have to do is, when your computer crashes, bring it to DLC for a 15
minute reset. You can do it as many times as you need, no extra charge. This
service also includes everything from the First Level BCS. The difference is, you
don't have to know anything, read anything, or worry about anything. Rock it till it drops! (See
below) $490/year or $49/month. Quit any time — no contract.
Residential only. Response time 36 hours.
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Windows Upgrade
Virus - SpyWare Scan & Removal
$75.00 desktop, $95 laptop (in the shop) Virus scan and cleaning of most known viruses and
SpyWare. This includes system repair, post-virus damage, fine-tuning, optimization, and "a
face lift." If no viruses are found - there is one billed hour. To ensure 99% accuracy, the
virus scan is done using four different scan engines (Norton, McAfee, AVG, and PcCillin). If
virus damage is irreparable, the payment is applicable towards complete system rebuild.
| For the "Browser Hijack" phenomenon add $25 |
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Remote Problem Resolution
$9.00/month $95/year, over the phone, and/or over the Internet (unlimited # of incidents,
Internet access required on client computer, does not include house calls).
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INITIAL DIAGNOSTICS
are FREE of charge (normally takes about 5-10 min). If your system needs further, more
detailed testing it will be included in the invoice. If we find the problem and offer a
solution, but you decide not to fix your computer, you will be billed for only one hour. If
the reported problem could not be replicated in the presence of our technician, it is still
one hour. If the reason we cannot fix your computer is that you forgot your passwords, we
will still charge you for the time we've put into identifying the problem.
| If we fail to identify the problem, you owe us nothing! |
IN-SHOP REPAIR: $55/hour
ON-SITE REPAIR: $95/hour
MEMORY Install/Upgrade: $20
MICROPROCESSOR (CPU) Install/Upgrade: $30
PICK UP or DELIVERY WITHIN 50 MILE RADIUS: $35 (one way)
Other Hardware Installations: $55/hour
* Cost of hardware extra.
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Reinstalling Windows
$9.00/month per computer $95/year (see notes), to restore to "Factory Default" condition. This means
that, if for any reason your computer stops working or crashes after repairs were done, we will
bring it back to its original condition, i.e. when you picked it up from DLC in working order. DOES
NOT include rescue of your COMPLETE DATA, which you have created after the computer was repaired or
rebuilt (see BCS #1 and BCS #2). We also optimize your system, and download and install ALL critical
patches from Microsoft. This also includes a complete Virus/SpyWare scan and removal. Instead of
paying $160–$220 each time for lengthy system rebuilds from scratch, this is a better alternative.
Remember, computers do crash — your work and your nerves may be spoiled for many days.
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$25.00 for remote problem resolution, over the phone, and/or over the Internet (per incident,
Internet access required on client computer). Charged to your Credit Card. No–Help — No–Charge as
usual.
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$160.00 includes virus scan, backup, rebuild, and replacement or repair of hardware components, if
necessary. Transfer of data is also included in the case of hard drive replacement. All current
Microsoft updates are downloaded, as necessary. HD partitioned, multiple boot, driver research, data
recovery, and transfer back onto a new system are all included. Requires customer copies of
operating system and all programs prior to beginning the procedure. May require client assistance
during reloading of some programs to optimize system for user.
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Monthly Maintenance, Technical Support, Problem Resolution Services
$95.00/month for standard maintenance for 1 computer system at the same location (no router, no remote
access, no server, no printer, no other peripherals except the computer). This includes system
restoration and remote problem resolution + all periodic repairs and maintenance. If parts are
necessary they are extra.
$495.00/month for standard maintenance for up to 4 systems at the same location. This includes
system restoration and remote problem resolution + all periodic repairs and maintenance. If parts
are necessary they are extra.
$995.00/month for standard maintenance for up to 10 systems at the same location. This includes
system restoration and remote problem resolution + all periodic repairs and maintenance. If parts
are necessary they are extra.
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- Instructions and Classes on "How to use Computers or the Tricks of The Internet"
- $45/hr at DLC Location.
- $75/hr at Your Location.
Website Design (average size) $500 (call for details).
Sinlge Webpage: $50 per page, including up to 10 images. Image editing/design — extra.
Backup your data to secure server via FTP: up to 100MB $10/month.
Broadband Internet Access via DSL: from $21.95 (requires prequalification) call for details.
Website Hosting: $10/month.
Dial Up Internet Access: $10-$16/month.
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- Rock it till it drops! — means: Surf, explore, install and delete, press all the buttons you like… we'll fix it!
- Most of our services do not include the cost for physical parts (the hardware) and/or software licenses.
- Some service, depending on its complexity, may require an initial setup procedure, taking about 1-2 days.
- Replacement hardware may have the original manufacture warranty, varying from 90 days to 1 year.
- The setup fee of $160 is waived in some cases. Call for details.
- Labor charges are non–refundable.
- There is a $160 one-time setup fee for "System Restore Plan". The fee is waived if your
computer was bought from us, or if we repaired your computer using "Complete System
Rebuild".
- For any questions, please don't hesitate to call us at:
(760) 576-4220
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